DELIVERY AND RETURNS

straight to your door …

We know how important it is that you receive your parcel as quickly as possible which is why we aim to provide a speedy delivery service to all our customers. All orders placed before 4pm (GMT) are dispatched the same day, orders placed after this time are dispatched the following working day. Please note that if there is no-one available to accept the package then a card is put through the door to be picked up at your local depot. All European and International orders require a signature upon receipt.

NB. The delivery times and the delivery charge of your order may vary depending on the country your order is being delivered to. Exact delivery charges for our European & International customers can be found at the checkout.

 

DELIVERIES

UK Next Day delivery : £5.95 - aims to arrive within the next working day.

UK Standard Delivery : £2.50 - aims to arrive within 2-3 working days.

Republic of Ireland : €11.95 - please allow 2-3 working days

Europe : £10 - £30 - please allow 2-3 working days

Australia : £25 - please allow 2-3 working days

Asia : 3-7 Days: £20 - £30 - please allow 3-4 working days

North America : £15 - £20 - please allow 3-4 working days

South America : £30 - £35 - please allow 3-4 working days

 

  • Please note that all deliveries quoted above are based on Monday-Friday working days so please allow for this when ordering. While we will endeavour to deliver products to you as soon as possible we shall not be liable for any failure to make delivery within the time estimate stated above.
  • Customers who are accepting imported goods from Mother wear clothing may be liable for any local import duties that apply.
  • Please note that we are not able to deliver to PO boxes.

 

Garments can be delivered to an alternative address from your billing address for your convenience. For example, to your work address or to someone else's address as a gift - you decide!

 

Returns & Exchanges

You can shop with us in confidence because we will replace or refund any garment returned to us provided it is unworn and still has it's tags attached within 20 days of receipt (10 days for sale items) for a full refund or exchange. If garments are returned outwith the refund period then a credit note will be issued which can be used against a later order. In the interests of hygiene, thongs and briefs,swim wear  cannot be exchanged or refunded.

 

Returns

UK customers - Mother wear Clothing offer a FREE returns service for all UK orders. To return your unwanted item(s) please follow the instructions below.
 

  • Repackage the goods into the original packaging.
  • Complete the return slip enclosed in your parcel, indicating your reasons for the return, detach and enclose with your parcel.
  • Affix the Returns Label supplied with your order to the outside of your parcel.
  • Take the parcel to your local Post office and obtain a "Proof of Postage" certificate from the post office as Mother Wear Clothing cannot be held responsible for parcels lost on return to us.

 

Non UK customers - Garments being returned are done so at your own expense.
 

Return delivery address:
Motherwearclothing.co.uk..co.uk
3 Tulip walk
Greenstead Estate
Colchester
Essex
United Kingdom

exchanges

We will pay for the delivery charge of your first exchange if you are a UK customer, subsequent exchanges will be charged at the standard delivery rate.


If you have any queries please email Sales@motherwearclothing.co.uk or call 01206 790323 (non UK +44 1206790323)

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